ALL SALES ARE FINAL.

Due to the nature of collectible and pre-owned merchandise, we do not accept returns or exchanges for change of mind, buyer’s remorse, or unwanted purchases.

Received an item that isn’t working as expected?

We test pre-owned games before sale. If you experience an issue, contact us within 7 days of delivery so we can help troubleshoot the problem. We may request photos/video or require the item to be returned for inspection. A return authorization does not guarantee a refund. Items confirmed to be defective will be resolved at our discretion in accordance with applicable law.

Have a question?
Email us at contact@goldensaucergaming.com.